How Can I Request A Name Change In My Certificate?

If there is a typo in your name, the wrong name has been used, or you need part of your name added/removed, you will need to submit a name change request.

How to Request a Name Change:

1. Sign in to your credential.
2. Along the bottom of the credential window, click the 'MORE' button.
3. In the pop-up menu, select the 'Request a Name Change' option.
4. Please enter the name as you would like it to appear in both fields.
5. Click 'Request.'

Important Note: Your request will be seen and processed faster if you submit a name change request rather than replying to the email your credential link was sent in. Please follow these steps to submit a request.